Privacy Policy

Last updated: 07-08-2025

Welcome to rayarakirana.com. Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our Site or interact with our services.

1. Information We Collect

a) Information You Provide:

  • Personal details such as name, email, phone number, billing/shipping address, and payment information.

  • Information submitted via contact forms, account registrations, support queries, or newsletter sign-ups.

b) Automatically Collected Information:

  • Device and usage data (IP address, browser type, referral URLs, device type), collected via cookies and analytics tools.

  • Location-based data (e.g. country) inferred from IP address.

2. How We Use Your Information

  • To process orders, manage subscriptions, send service-related notifications, and deliver requested services.

  • To enhance and personalize your experience, track website performance, and perform analytics.

  • To send marketing communications only with your consent (e.g., newsletters or promotional offers).

  • To comply with legal obligations, prevent fraud, and maintain security.

3. Cookies & Tracking Technologies

We use cookies and similar tools (e.g. web beacons, pixels) to:

  • Enable core site functionality (such as sessions and logins).

  • Analyze usage patterns and improve site performance.

  • Deliver ads or promotions (where applicable).

You can manage or opt out of cookies through your browser settings, but doing so may affect your experience on our Site.

4. Sharing Your Information

We may share your personal information with:

  • Trusted service providers (e.g. payment processors, hosting services, email platforms) performing functions on our behalf.

  • Legal or enforcement authorities, if required by law or to protect our rights.

  • Business partners, only when explicitly disclosed to you and with your consent.

  • Mergers or acquisitions, where ownership of the Site transfers to another entity—your data will remain subject to the updated policy.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your personal information only as long as necessary to fulfill relevant purposes (e.g. processing orders, providing services), or longer if required by law (e.g. for tax purposes). Once no longer needed, we securely delete or anonymize your data.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data (e.g. encryption, access controls). However, no system is entirely secure—transmitting data over the internet involves inherent risks.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Accessing or receiving a copy of your personal data

  • Correcting or updating your data

  • Requesting erasure of your data

  • Withdrawing consent (for marketing communications)

  • Lodging a complaint with a data protection authority

To exercise any of these rights, contact us using the details below.

8. Children’s Privacy

Our Site is not intended for children under 16. If you believe a minor has provided personal information, please contact us to request its deletion.

9. Updates to This Policy

We may occasionally update this Privacy Policy. We will post changes on this page along with a new effective date. Continued use of the Site constitutes acceptance of those changes.

10. Contact Us

If you have any questions or wish to exercise your privacy rights, please get in touch:

Email: response@rayarakirana.com

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